Privacy policy

Privacy Policy

Effective Date: [27th May 2026]

Welcome to Evleon Households Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Name 

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through third-party payment providers)

  • Device information and browser data

  • Order history and customer support interactions

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

3. Payment Security

All payments are processed securely through trusted payment providers. We do not store your full payment card information on our servers.

4. Sharing Your Information

We do not sell or rent your personal information. We may share information only with trusted service providers involved in:

  • Payment processing

  • Shipping and delivery

  • Website hosting and analytics

  • Customer communication services

These providers only receive information necessary to perform their services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze traffic and performance

  • Provide a better shopping experience

You may disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

To request changes, contact us using the information below.

7. Data Retention

We retain customer information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Evleon Households
Email: evleonimports@gmail.com. 
Phone: +254720619251
Address:  IBEA Building 2nd Floor Room 22Nairobi, Kenya

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.